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Terms of Service (Public Offer)

Published: November 24, 2025, Sochi, Russia

This document is an official proposal (public offer) by Sergei Misakovich Durgalyan, a professional income tax payer (hereinafter referred to as the "Service Provider"), to enter into an agreement on the terms set forth below with any natural or legal person (hereinafter referred to as the "User").

Acceptance (full and unconditional) of this Offer is deemed to be the User's registration on the Platform or payment for the Service Provider's services.

1. Terms and Definitions

1.1. Website — the Service Provider's website located on the Internet at https://create-products.com/.

1.2. Platform — a software system (SaaS service) located at https://app.create-products.com/, designed for creating digital products, managing them and using other service functionality.

1.3. Plan — the cost and scope of access rights to the Platform's functionality. Plan terms are published on the Website or in the Platform interface.

1.4. Content — any informational materials, including text, graphic, audiovisual and other materials uploaded or created by the User using the Platform.

2. Subject of the Agreement

2.1. The Service Provider grants the User the right to use the Platform (simple non-exclusive license) within the functional capabilities provided by the selected Plan, and also provides related services (technical support, data storage).

2.2. The User undertakes to use the Platform in accordance with the terms of this Agreement and to timely pay the Service Provider's fee (if applicable).

2.3. The Platform is provided on an "as is" basis. The Service Provider does not guarantee that the Platform's functionality will meet all the User's expectations or work continuously, quickly and without errors.

2.4. Territory of Platform use: worldwide.

3. Registration and Account

3.1. To access the Platform's functionality, the User must complete the registration procedure. During registration, the User undertakes to provide accurate and current information.

3.2. The User is independently responsible for the security (resistance to guessing) of the chosen password and ensures the confidentiality of their password.

3.3. All actions performed using the User's account are deemed to have been performed by the User.

4. Intellectual Property

4.1. Service Provider's Rights. Exclusive rights to the software code, design, databases, interface and other elements of the Platform belong to the Service Provider. Nothing in this Agreement grants the User any rights to use the Service Provider's trade name, trademarks or source code.

4.2. User's Rights. Exclusive rights to Content and digital products created by the User using the Platform belong to the User. The Service Provider does not claim authorship or ownership of the User's products.

4.3. The User grants the Service Provider a non-exclusive right (license) to use their Content solely for the purpose of ensuring the Platform's operation (storage, copying, creating backups, displaying in the interface). This license is granted for the entire period of Platform use and does not require payment.

5. Cost and Payment Procedure

5.1. Use of the Platform's basic functionality may be free. Extended functionality is provided on a paid basis according to the Plans.

5.2. Tax Status. The Service Provider is a Professional Income Tax payer (self-employed) and is not a VAT payer. Therefore, invoices are not issued to the User.

5.3. Payment Procedure. Payment is made by bank transfer (bank card or other methods available on the Platform) on a 100% prepayment basis.

5.4. Document Flow. After payment, the Service Provider generates and sends the User an electronic receipt (in accordance with Federal Law No. 422-FZ dated November 27, 2018). The parties have agreed that acceptance certificates for services rendered are not prepared or signed. The fact of proper service delivery is considered to be the provision of access to the paid Platform functionality. If no motivated claim is received from the User within 3 (three) calendar days from the date of payment, the services are deemed accepted in full.

5.5. In the case of a subscription (recurring payments), funds are automatically debited from the linked card according to the selected payment period until the subscription is canceled by the User in their account.

5.6. Subscription Terms

5.6.1. A subscription is issued for one of the paid plans presented on the Website or in the Platform interface.

5.6.2. At the time of publication of this Agreement, the following plans are available:

5.6.3. The Service Provider reserves the right to change the list of plans, their cost and the included features, notifying Users through the Platform interface or by email no less than 14 (fourteen) calendar days before the changes take effect.

5.7. Automatic Payment Procedure

5.7.1. When subscribing, the User links a bank card through the Robokassa payment service. The first charge occurs at the time of subscription.

5.7.2. Subsequent charges are made automatically on the date corresponding to the first payment date, with frequency according to the selected plan (monthly or annually).

5.7.3. The User agrees that linking a card and subscribing constitutes consent to automatic debiting of funds in the specified manner.

5.7.4. The Service Provider does not store Users' bank card data. All payment data is processed and stored by the Robokassa payment service in accordance with PCI DSS standard requirements.

5.8. Subscription Cancellation Methods

5.8.1. The User can cancel the subscription at any time through the account on the Platform (Subscription section).

5.8.2. After canceling the subscription, access to the paid functionality is retained until the end of the current paid period.

5.8.3. The User may also contact support at mail@create-products.com to cancel the subscription.

5.9. Refund Procedure

5.9.1. Refunds are possible within 3 (three) calendar days from the date of payment, provided that the User has not used the paid Platform functionality.

5.9.2. To process a refund, the User sends a request to mail@create-products.com specifying the reason for the refund and payment details.

5.9.3. The refund is made using the same method by which the payment was made, within 10 (ten) business days from the date of approval of the request.

5.9.4. After 3 (three) calendar days from the date of payment or after using the paid functionality, refunds are not provided.

5.10. Subscription Price Change Terms

5.10.1. The Service Provider reserves the right to change the subscription cost, notifying Users no less than 14 (fourteen) calendar days in advance.

5.10.2. A price change does not affect the current paid period — the new price applies starting from the next billing period.

5.10.3. If the User does not agree with the new cost, they have the right to cancel the subscription before the next billing date.

5.10.4. Continued use of the Platform after notification of a price change is deemed the User's consent to the new terms.

5.11. Actions in Case of Failed Payment

5.11.1. In the event of a failed automatic charge (insufficient funds, expired card, etc.), the Service Provider makes repeated charge attempts within 3 (three) calendar days.

5.11.2. During the repeated charge period, access to paid functionality is maintained (grace period).

5.11.3. If payment is not made after the grace period expires, access to paid functionality is restricted to the free plan level.

5.11.4. The User's data and content are preserved. To restore access to paid functionality, the User can subscribe again.

6. Rights and Obligations of the Parties

6.1. The User undertakes to:

6.2. The Service Provider has the right to:

7. Liability

7.1. The Service Provider is not liable for losses, lost profits or other damages arising from the use or inability to use the Platform, except in cases of intent or gross negligence on the part of the Service Provider.

7.2. The aggregate liability of the Service Provider under this Agreement is limited to the amount actually paid by the User for the last 3 (three) months of Platform use.

7.3. The Service Provider is not liable for the content of Content created by the User, nor for the results of using AI generation provided by the Platform. The User is independently responsible for the use of generated materials.

8. Term and Termination

8.1. This Agreement enters into force upon acceptance by the User (registration on the Platform or payment for services) and is valid indefinitely.

8.2. The User may at any time stop using the Platform and delete their account by sending a request to mail@create-products.com.

8.3. The Service Provider has the right to terminate this Agreement unilaterally in the event of a material breach by the User of the Agreement terms, notifying the User by email no less than 7 (seven) calendar days in advance.

9. Service Provider Details

Sergei Misakovich Durgalyan
TIN: 232018676341
Tax regime: Professional Income Tax (self-employed)
City: Sochi, Russia
Email: mail@create-products.com